SEMINAR: Political Science & International Relations Seminar Series 2014: Professor Jeannette Taylor - Performance Monitoring and Evaluation: An Integrative Model.

The idea that good performance management is essential for organisations is part of today’s conventional public management wisdom. If public organisations are to perform well, they must know and understand their internal operations and the external environment well. Good performance measures, it is believed, help public managers to make better decisions and ultimately enhance organisational performance. This interest has generated numerous performance management research aimed at identifying factors that facilitate managers to effectively use performance information in decision making. This paper examines some fundamental assumptions of performance management research, including critical gaps in our current understanding of its basic tenets. It then presents an integrative performance management framework aimed at encouraging new directions for scholarship and improved implementation.

Jeannette Taylor is a faculty member in the Political Science discipline at the University of Western Australia. Her research interest lies in public administration, particularly on performance management and public service motivation. Jeannette serves on the editorial board of Public Administration Review and Review of Public Personnel Administration.